Support

Need a hand?

byrnit has no account, no cloud, and no customer database — so most questions come down to what's stored on your own device.

I forgot my PIN — can you recover it?

No, and we genuinely can't. byrnit never sees your PIN or your data — there's no server, no account, nothing for us to look up. If you're locked out, the only way back in is to uninstall and reinstall the app, which erases everything on it. This is by design: the same privacy that keeps your entries unreadable by anyone else also means there's no backdoor for us.

Is my data backed up anywhere?

No. Everything lives only on your device. There's no cloud sync, and device-level backups are disabled on purpose — restoring one without its original encryption key would just show a blank, unreadable vault anyway.

How do I delete everything?

Inside the app: Settings → Burn it all. You'll be asked to type a confirmation so it can't happen by accident. Uninstalling the app does the same thing.

Does byrnit need an internet connection?

No. It works fully offline — writing, burning, locking, and voice notes all happen entirely on your device.

Something's broken, or you have an idea

Email byrnit.app@gmail.com — include your device model and iOS/Android version if it's a bug, so we can try to reproduce it.

byrnit · byrnit.com · vent it, burn it.